Privacy Policy

Welcome to Zoya Beauty! Your privacy and trust are important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, products, and services. By accessing or using our services, you agree to the practices described in this policy.

1. Who We Are

Zoya Beauty is a beauty and skincare brand operating online through  e-commerce platform. This Privacy Policy applies to all users of our website:  https://ympr00-2d.myshopify.com/, and outlines how we manage your personal data.

If you have any questions or concerns about this policy, please contact us at:
Email: zoyabeauty381@gmail.com

2. What Information We Collect

We collect various types of personal and technical information when you visit or interact with our store:

a. Personal Information

This includes data that can identify you directly or indirectly, such as:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Payment details (handled securely via third-party processors such as Shopify Payments, PayPal, etc.)

  • Order history and preferences

  • Account credentials (if you register)

b. Technical Information

Automatically collected through cookies and similar technologies:

  • IP address

  • Device type (mobile, tablet, desktop)

  • Browser type and version

  • Pages visited, time spent, and navigation paths

  • Referring website

c. Marketing and Communication Preferences

If you subscribe to newsletters or promotional updates, we collect your communication preferences and email engagement history.

3. How We Use Your Information

We use your data for the following purposes:

a. To Fulfill Orders and Deliver Services

  • Process your purchases

  • Manage shipping and returns

  • Provide customer service

b. To Improve User Experience

  • Personalize content and product recommendations

  • Monitor website performance and fix issues

  • Understand how users interact with our site

c. To Send Marketing and Promotional Material

  • With your consent, we send updates about new arrivals, offers, and special discounts

  • You can opt out at any time by clicking “unsubscribe” in our emails or contacting us directly

d. To Ensure Legal Compliance and Security

  • Protect against fraud and unauthorized access

  • Comply with applicable laws and regulations

4. Legal Basis for Processing (For Users in the EU/EEA)

Under the General Data Protection Regulation (GDPR), we rely on the following legal grounds:

  • Contractual necessity: To fulfill a contract with you (e.g., product purchase)

  • Legitimate interest: For website improvement and fraud prevention

  • Consent: For email marketing and use of non-essential cookies

  • Legal obligation: Where required by law (e.g., tax compliance)

5. How We Share Your Information

We do not sell your personal data. However, we may share it with trusted third parties for the following reasons:

a. Service Providers

  • Shopify (store hosting, payment processing)

  • Payment gateways (e.g., PayPal, Stripe)

  • Courier and shipping companies

  • Email marketing tools (e.g., Klaviyo, Mailchimp)

b. Compliance with Legal Obligations

We may disclose information where required by law, government agencies, or to enforce our legal rights.

c. Business Transfers

In case of a merger, sale, or acquisition, customer information may be transferred to the new entity.

6. Data Retention

We retain your personal data only as long as necessary:

  • To provide services and complete transactions

  • For internal recordkeeping

  • To comply with legal obligations (e.g., tax laws)

If you request deletion, we will securely remove your data, subject to any legal or contractual retention requirements.

7. Your Data Protection Rights

Depending on your location, you may have the following rights:

For EU/EEA Residents (GDPR):

  • Right to access: Request a copy of your data

  • Right to rectification: Correct inaccurate data

  • Right to erasure: Request deletion (“right to be forgotten”)

  • Right to restriction of processing

  • Right to object

  • Right to data portability

For California Residents (CCPA):

  • Right to know: What personal information we collect and how we use it

  • Right to delete: Your personal data

  • Right to opt out: Of the sale of personal information (Note: we do not sell data)

  • Right to non-discrimination: For exercising your privacy rights

To exercise your rights, email us at: zoyabeauty381@gmail.com

8. How We Protect Your Data

We take security seriously and implement reasonable administrative, technical, and physical safeguards to protect your personal data. These include:

  • Secure socket layer (SSL) encryption

  • Limited access to personal data

  • Regular security audits and updates

  • Secure payment gateways

Despite our best efforts, no online system can guarantee 100% security.

9. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Enhance site navigation and usability

  • Analyze traffic and usage trends

  • Store preferences

  • Serve targeted advertisements (if enabled)

You can manage cookie settings through your browser preferences. Disabling cookies may limit some features of our website.

10. Third-Party Links

Our website may contain links to third-party websites or services (e.g., Instagram, YouTube). We are not responsible for the content or privacy practices of these sites. Please review their privacy policies separately.

11. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect data from minors. If we discover that a child has provided us with personal information, we will promptly delete it.

12. Policy Updates and Changes

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. When we do, we will post the updated policy with a new “Effective Date” at the top.

We encourage you to review this page regularly to stay informed of any changes.

13. Contact Information

If you have questions about this Privacy Policy, data handling practices, or would like to file a complaint, contact us at:

Zoya Beauty
Email: zoyabeauty381@gmail.com